We know you will be pleased with your purchase from our collection of templates, training packages, and products.
Our Contact Information
By standard mail:
4105 Hopson Rd.
Morrisville, NC 27560
+1-919-246-4896 (M-F, 9-5 ET)
Orders will be delivered via instant download (or by email within 48 hours of the time of purchase).
Refund, Returns and Cancellation Policies:
For Digital Items
For digital (downloadable) items subject to the 30 day money back guarantee, purchasers must sign a form acknowledging deletion of all digital copies of the product(s) purchased prior to receiving the refund. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of purchase.
For digital items without the 30 day refund policy, all sales are final.
For Non-Digital Items
For non-digital items (i.e. GMPPENS), Kymanox does not accept exchanges/returns on items that have already been shipped. Cancellations of orders must be made within 24 hours from the time the original order is placed. Refund or replacement will be granted if the package was received damaged. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of purchase.
If you wish to cancel an order, please contact firstname.lastname@example.org