About Us

Since 2009 we have been delivering top-notch products to customers in an effort to bring efficiency and effectiveness to their workstreams.

KymanoxWORKS falls under our suite of knowledge products and is part of the Kymanox brand family.  KymanoxWORKS, formerly the KymaSTORE, is a compilation of policies, procedures, templates, work instructions, presentations, white papers, productized services, and other intellectual assets that when used individually or combined can be utilized to learn, implement, deliver, lifecycle-manage, and/or benchmark on a specific regulated life science topic.  We've added to our mission of supporting customers and bringing best-in-class products to the industry by providing one-on-one discussions with experienced subject matter experts to help ensure your documentation purchase meets the needs of your company. Learn more about some of our team members who are available to discuss your needs and help with proper implementation here.

Ordering from KymanoxWORKS:

When you order your KymanoxWORKS product or service, you will receive an e-mail with a notification.  If you ordered a digital product, such as an SOP or template, you will receive a zip file to download within your e-mail or you can can download immediately from the confirmation screen after placing the order.  With each downloaded product, you will also receive a copy of our License and Use Agreement which outlines the terms of use (see below).  There is a maximum of two (2) downloads per purchase and you have a maximum of 30 days to download your item(s).  If you ordered a physical product, your item will be packed and shipped to you.  For items such as productized services, a member of our team will contact you with 24 hours.  Both digital product and physical product purchases will also get a second e-mail upon order completion, shipment, or payment confirmation.

The Kymanox Brand Family:

Please see below for other websites associated with the Kymanox brand family.  Should you need more customized services, please click on the Kymanox Main button.

Contact Us:



Our Mailing Address:

Kymanox
4105 Hopson Road, Suite 146
Morrisville, NC 27560

Our Phone Number:

+1-919-246-4896 (M-F, 9-5 ET)

Our Email:

We appreciate your patronage to the KymanoxWORKS site.  We know you will be pleased with your purchase from our collection of products and documentation.  For any questions, please feel free to contact us.  See below for information on KymanoxWORKS site product/download usage and policies.

Click to read our KymanoxWORKS License & Use Agreement
Liability

Kymanox and KymanoxWORKS are not held responsible for implementation of documentation found on the KymanoxWORKS site.

Refund, Returns, and Cancellation Policies

For Digital Products
For digital (downloadable) items subject to the 30-day money back guarantee, purchasers must sign a form acknowledging deletion of all digital copies of the product(s) purchased prior to receiving the refund. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of purchase.

*For digital items without the 30-day refund policy, all sales are final.

For Physical Products
For non-digital/product items (i.e., GMPPENS), Kymanox does not accept exchanges/returns on items that have already been shipped. Cancellations of orders must be made within 24 hours from the time the original order is placed. Refund or replacement will be granted if the package was received damaged. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of purchase.

If you wish to cancel an order, please contact store@kymanox.com.